Email is often targeted as one of the first applications to move to the cloud. It is sometimes erroneously referred to as a "commodity" and is often thought to be simple to migrate to the cloud. On the surface this notion may seem true; however, IT organizations are learning that it is not as easy as once thought, especially for large businesses and government agencies with complex messaging infrastructures.
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"A deep understanding of the operational, architectural, policy and feature requirements of an email system will help organizations ascertain the suitability of the cloud provisioning model for email services."
- Gartner, Inc. Email Is a Commodity and Other Fairy Tales, Matthew Cain